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Privacy Policy

Updated June 2025

At The Equal House, we believe in transparency—not just in relationships, but in how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

The Simple Version

We collect only what we need to deliver our courses and communicate with you. We don't sell your information to anyone, ever. You have control over your data and can update or delete it at any time.


Information We Collect

Information You Give Us

  • Name and email address when you sign up for our newsletter, download resources, or enroll in courses

  • Contact information when you fill out our contact forms

  • Payment information when you purchase courses (processed securely through Kajabi)
     

Information We Collect Automatically

  • Website usage data through Google Analytics (like which pages you visit and how long you stay)

  • Essential cookies that help our website function properly
     

How We Use Your Information

We use your information to:

  • Deliver course content and educational materials

  • Send you newsletters and updates (only if you've opted in)

  • Respond to your questions and provide customer support

  • Improve our website and course content

  • Process payments securely
     

We will never:

  • Sell your personal information to third parties

  • Share your information with anyone except our essential service providers

  • Send you marketing emails without your consent
     

Our Service Providers


We work with trusted partners to provide our services:

  • Kajabi: Hosts our courses, processes payments, and manages our email communications

  • Google Analytics: Helps us understand how people use our website (anonymized data only)
     

These providers are contractually required to protect your information and use it only for the services they provide to us.

Your Rights

You have the right to:

  • Access the personal information we have about you

  • Update your information at any time

  • Delete your account and personal data

  • Unsubscribe from our emails with one click

  • Opt out of analytics tracking
     

To exercise any of these rights, contact us at cate@equalhouse.org

Data Retention
We keep your information for as long as:

  • You have an active account with us

  • We need it to provide you with services

  • Required by law

 

International Users
If you're located in the European Union or California, you have additional privacy rights under GDPR and CCPA respectively. This includes the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt out of the "sale" of personal information (though we don't sell information anyway)
     

Data Security
Your information is stored securely on Kajabi's servers, which use industry-standard security measures. While no system is 100% secure, we take reasonable steps to protect your personal information.

 

Cookies
We use only essential cookies that are necessary for our website to function. We also use Google Analytics, which places cookies to help us understand website usage. You can disable cookies in your browser settings, though this may affect website functionality.

Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 1.

Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of any significant changes by email or by posting a notice on our website.

Questions?

If you have questions about this Privacy Policy or how we handle your information, please contact us: cate@equalhouse.org

This policy reflects our commitment to building trust—the same foundation we believe makes relationships work.

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